Service Engineer

Service Engineer
Regional Role – Covering Reading and surrounding areas
£35,000 – £45,000pa DOE

Our client, who specialises in security solutions, is currently requiring a Service Engineer to provide ongoing maintenance, support, and servicing of security systems and electrical solutions for their established customer base across the region.

Main Responsibilities:

• Conducting scheduled and reactive maintenance visits to existing customer sites across the region
• Servicing, troubleshooting, and repairing security systems and electrical solutions
• Ensure all work is carried out in line with standard practice, policies, and procedures
• Provide effective and accurate service reports and documentation
• Training customers on system updates and ensuring necessary company documentation is signed
• Provide accurate communication to service admin and managers
• Build and maintain strong relationships with existing customers
• Identify opportunities for system upgrades or additional services during site visits
• Manage your own schedule and travel efficiently between customer sites

This position will also include taking part in the out of hours support team. Ensure a swift response on out of hours calls to customers.

The Ideal Candidate:

The ideal candidate will have a form of engineering or electrical/electronics qualification with previous, proven experience in the Security industry or similar related industry maintaining and servicing systems. A full UK driving licence is essential for this regional role.

Any candidates with experience in the use and programming of Dallmeier, Dedicated Micros, Panasonic, Scantronic, Galaxy, Menvier, RBH Access, Lenel, Hisec and servers, are highly desirable.

Key additions:

• Updated the location line to emphasize it’s a regional role
• Added “across the region” to relevant responsibilities
• Included schedule management and efficient travel as a responsibility
• Added requirement for a full UK driving licence in the ideal candidate section