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How to Leverage Data-Driven Insights for Better Hiring Decisions

How to Leverage Data-Driven Insights for Better Hiring Decisions

October 18, 2024

Companies are always looking for a way to find a new competitive edge, but hiring is often one area that is neglected. For the vast majority of organisations, their workforce is their biggest expense. Hiring and training new members of staff can have a huge impact on your bottom line.

Employee churn can therefore have a huge impact on profitability. It’s not just about the time and resources it takes to recruit and train new staff members. There is also value in the experience and knowledge of the staff that are leaving your organisation. By failing to make hiring decisions with staff retention in mind, this can lead to higher operational costs.

So, is there a better way to do things? By leveraging data as part of the hiring process, we can make decisions based on genuine insight rather than “gut feelings” or hiring manager “instincts”. By bringing data into the mix, it’s possible for organisations to make smarter hiring decisions that will benefit the organisation in the long-term. Let’s explore how that might work…

How to Leverage Data-Driven Insights for Better Hiring Decisions CMD Recruitment

When is data better than human decisions?

Your HR department no doubt brings a wealth of hiring experience and insight into the hiring process, but this can be enhanced (not replaced) by the introduction of data-driven insight. 

Bringing data into the hiring process can help to broaden the search for the ideal candidate, filter candidates for pre-screening, design tests that will determine their suitability for roles, and then provide greater insight into the candidates motivations and goals.

In short, data-driven insight could supercharge your recruitment process, allowing you to make the most of the information available that simply could not be processed on a human level. Humans are prone to bias, even when they are trained to avoid this.

When it comes to hiring decisions, we often lean towards the candidates that are most similar to ourselves. There is the assumption that hiring more of the same will yield better results, as this type of candidate has worked well in the past.

But when it comes to putting together teams, there are benefits to be found in variety. Varied thought and varied approaches can help to uncover new ways of working that could boost productivity and solve problems. So while humans might be drawn to the familiar, data can help us to look past this to see the patterns in the data.

How to Leverage Data-Driven Insights for Better Hiring Decisions CMD Recruitment

Pitfalls to avoid with data-driven insights

The insight part of the phrase “data-driven insight” should always be human. There is a difference between allowing data to make decisions and allowing data to inform human decisions.

At the end of the day, there needs to be human insight behind every hiring decision. This isn’t something we want to fully automate. Instead, data should be used to support decision making and to present new ways of thinking that are outside of the usual biases. 

Using SaaS for hiring decisions

If you’re ready to start making better hiring decisions based on insight rather than instinct, you need a recruitment SaaS platform. Recruitment SaaS (software as a service) is a growing sector that is revolutionising the way we find and hire candidates.

It often offers an all-in-one platform intended to enhance – not replace – your HR department. This could help to shake up the way you start your search by casting a wider net in order to start with a broader selection of candidates.

Data-driven insight will typically help you to focus on one of the following three metrics:

  • Quality based hiring – this happens when you switch the focus to finding niche talent and the cream of the crop. When you have a specialist role to fill and only the best will do, you can use data to ensure you are reaching the right candidates.
  • Cost reduction – when you have lots of roles to fill and want to keep hiring costs to a minimum, you can use SaaS platforms to help streamline the process and keep the cost per hire down.
  • Speed-based hiring – when you need to fill a role in a hurry, you can use SaaS platforms and data-driven insight to help quickly source qualified candidates.

There is always a trade-off, so if you’re looking for a quality hire, you will either have to take your time, or be willing to part with more money to find the right candidate faster. And if you’re looking to save money on recruitment, you’ll either need to sacrifice the quality of the candidates or be willing to put up with longer lead times.

How to Leverage Data-Driven Insights for Better Hiring Decisions CMD Recruitment

How does this impact the candidate experience?

When done correctly, this shouldn’t have any impact on the candidate experience. And when implemented well, it could even improve the candidate experience. Remember that data-driven insight and SaaS recruitment platforms are not a replacement for human interaction. 

If anything, these tools should free up time in your HR department so they can focus less on admin and more on forging genuine connections with current and prospective employees.

Candidates will often have an improved and more streamlined experience that is less disjointed. Rather than having to wait for feedback and news about the status of their application, they will be kept informed throughout the process.

By moving appointment booking online, for example, you can remove the need for a HR professional to confirm the appointment time. This means that candidates can respond in their own time – and this will usually be outside of working hours.

Final thoughts on utilising data-driven insights for hiring

The data is already there, so it makes sense to utilise it as best as possible. This doesn’t have to replace the human insight that is present in your HR department, but it can help to supercharge what you already have available to you.

Data-driving hiring decisions could help to drive down costs, speed up recruitment lead times, or help to connect you with high calibre and niche candidates in difficult to fill roles. By making the most of the data and insight available to you, your organisation could drive down costs and increase profitability.

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