Customer Service Coordinator

Customer Service Co-ordinator
£23,920 per annum + benefits
Trowbridge, Wiltshire
Permanent

Do you have a strong background in customer service and administration? Do you enjoy working within a fast-paced and dynamic department where teamwork is key? If the answer is YES, then this could be the permanent position you have been looking for!

My client is currently seeking an experienced Customer Service Administrator to join their growing team in Trowbridge. You will be playing a vital role within the department, as you will be the first point of contact for customers with regard to their orders and queries.

Duties:

• Processing customer orders received via telephone and email
• Responding to customer enquiries
• Updating customers on their order process
• Manage the department inbox
• Liaising with Suppliers
• Booking and checking incoming orders
• Liaising with customers with regards to their deliveries
• General administration

Person Specification:

• Previous customer service/sales order processing experience
• Professional and personable telephone manner
• Able to work under pressure and to timescales
• Excellent communication and organisational skills
• Fast but accurate data entry speed
• Sound knowledge of Microsoft Office

Hours of work will be Monday to Friday 39 hours per week.

Due to the client’s location having your own transport would be beneficial.

This is a fantastic opportunity for a candidate who would like to work for an expanding but well-established company in Trowbridge. The company offers some excellent employee benefits which include a free on-site lunch each day!

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.