Customer Service Administrator

Customer Service Administrator

£12.24 per hour + holiday

Corsham, Wiltshire

Temporary Assignment until January 2025

Do you have previous customer service / administration experience? Are you immediately available? If the answer is YES, then this could be the temporary position you have been looking for!

Working in partnership with my client, we are looking to recruit a proficient and engaging Customer Service Administrator to join their growing team in Corsham. You will be the main point of contact for customers ensuring a first-class service is provided at all times.

Duties:

• Contacting customers to arrange deliveries
• Resolve customer queries via telephone and email
• Liaise with 3^rd party logistics
• Schedule appointments
• Update and maintain electronic records and documentation
• Liaise with outside organisations
• Ensure all documentation is accurate and correct
• General administration

Person Specification:

• Previous customer service/administration experience is essential
• Excellent communication and organisational skills
• Professional and personable telephone manner
• Able to build rapport quickly
• Sound knowledge of Microsoft Office
• Able to work well under pressure and to timescales

Hours of work will be Monday to Friday 8am – 4.30pm or 10am – 6.30pm and is fully office based.

This role will be starting shortly, therefore candidates must be immediately available. Due to the client’s location, having your own transport would be beneficial.

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.