Customer Service Administrator

Customer Service Administrator
Full Time & Permanent
OFFICE BASED
Calne
Up to £30,000 + Good Benefits

Are you a well organised, positive and self motivated administrator?
Do you enjoy providing excellent customer service?

Our client has a great reputation within their industry and they are now looking to recruit a Customer Service Administrator to join their small and friendly team.
You will be responsible for organising all their product installations and liaising with customers and suppliers, to make sure their installations process runs smoothly.

The role mainly involves:

• Overseeing their customer installations process.
• Communicating effectively with suppliers, colleagues and engineers to ensure the product is installed on time.
• Problem solving and quick thinking to ensure everything runs smoothly and efficiently.
• Supporting the team with inbound sales enquiries.

This role needs someone who is:

• Must have previous experience in a customer service administration role.
• Well organised, self motivated, positive and keen to “get the job done”.
• Great at communicating with colleagues, suppliers and customers.
• IT literate and good with good attention to detail.
• A logical thinker and can work calmly under pressure.

Successful candidates will be contacted within 7 working days of their applications. Should you not hear from us within this time, please assume that your application was unsuccessful.