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May 17, 2024
Operating as a conduit between all of the key components of an organisation, the chief operating officer role is essential for success. This role is often considered to be the right hand of the chief executive officer, providing business and administrative oversight to ensure that nothing is overlooked. This role requires someone with a meticulous approach and a keen eye for details.
The COO has their hand in all areas of the business, overseeing everything from HR to financial planning. They not only bring leadership and organisation to the C-suite, but they also bring their own vision and innovative approach, helping to implement policies that will streamline the organisation.
The chief operating officer is a senior member of the C-suite, which is the highest level of management within an organisation. The COO often sits alongside the CEO to help bring operational insight to the C-suite. Where the CEO is a thought leader and the founder of the company, the COO is commonly a highly experienced executive who is often able to guide and advise a less experienced CEO.
The COO often helps to ensure that operations are aligned with strategic goals. They commonly handle the internal affairs of the company, which could include compiling and sharing financial reports, shaping the company’s vision and mission, and ensuring everyone has the support they need to be able to do their best work. The COO also helps to keep the CEO and other stakeholders in the loop by compiling internal financial reports.
The COO sits alongside the CEO and provides oversight into the organisational structure. This includes everything from HR to finance. This role is commonly seen as the mediator between different branches of the executive team. They will often have a background in business administration and might work their way into the role after working as a director of operations. Key responsibilities as a COO could include:
The COO role is no doubt a role for someone with impeccable attention to detail, but they also need to be a highly effective leader. They need to be able to absorb the company vision and share this with individuals at every level of the organisation.
They are also essential for feeding performance information back up the ladder to help keep the CEO informed and to keep other stakeholders and investors happy.
The COO is commonly found within the organisation, as they will need to have in-depth knowledge of how things work. They might be promoted from a director of operations or vice president of operations role.
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